Trimenza LLC (“Trimenza,” “we,” “us,” or “our”) operates the footwear store at trimenza.com, where we sell canvas shoes, running shoes, and sneakers to customers across the United States. We are headquartered and registered at 6701 Corporate Dr, Ste N, Johnston, IA 50131 US and we operate exclusively online. This page explains your rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and tells you exactly how to exercise your right to opt out of the “sale” or “sharing” of your personal information.
1. What “Sale” or “Sharing” Means Under California Law
Many shoppers assume that “selling personal information” means a business takes your credit card number or home address and trades it for cash. We do not do that, and we never will. Trimenza does not sell your name, email address, phone number, shipping address, order history, or payment details to any third party in exchange for money.
However, California law defines “sale” and “sharing” more broadly than most people expect. When we use digital analytics and advertising tools — such as Google Analytics, Google Ads, the Meta (Facebook) Pixel, and similar advertising or measurement technologies — those tools may receive electronic identifiers such as your IP address, cookie IDs, device information, and pages you viewed on trimenza.com. This information helps us measure which canvas shoes, running shoes, and sneakers people are interested in and show relevant ads to shoppers who may want a lighter pair. Under the CCPA/CPRA, this kind of data transfer to advertising and analytics partners can be classified as “selling” or “sharing” personal information — even though no money changes hands.
We want to be direct about this: the only reason these tools exist on our site is to help us show footwear that fits your interests and to improve our store. You can turn this off at any time, as described below. For full details on the categories of information we collect and the partners we work with, please read our Privacy Policy and Cookies Policy.
2. Your Right to Opt Out
If you are a California resident, you have the right to direct us to stop “selling” or “sharing” your personal information to third-party advertising and analytics partners. You may exercise this right at any time, free of charge, and without creating an account.
What happens if you opt out? You will still see Trimenza advertisements on the internet — for example, while browsing social media or searching for running shoes — but those ads will no longer be personalized based on your browsing history or interests. You will continue to receive the same prices, the same free shipping on all orders, the same 2–3 business days handling, 6–9 business days delivery, and the same 30 days returns and 3 days refund processing as every other customer.
3. How to Submit an Opt-Out Request
We offer two simple methods. You only need to use one.
Method 1: Adjust Your Cookie Preferences (Recommended)
- Use the Cookie Preferences control available on our website to switch off advertising and analytics cookies. This takes effect immediately for your browser.
- You may also enable Global Privacy Control (GPC) in a supported browser, or block third-party cookies directly in your browser settings (Chrome, Safari, Firefox, or Edge). When our systems detect a GPC signal, we treat it as a valid opt-out request.
- For step-by-step guidance, see our Cookies Policy.
Method 2: Email Us
Send an email to [email protected] with the subject line “CCPA Opt-Out Request”. In the body, please include:
- Your full name;
- The email address you used to place an order or browse our store (so we can match you in our records);
- A clear statement that you are requesting: “Do Not Sell or Share My Personal Information.”
You do not need to create an account, and we will not ask you for a government-issued ID or excessive documentation simply to process an opt-out. If you use an authorized agent to submit a request on your behalf, we may ask for written permission confirming that authorization.
4. We Will Not Discriminate Against You
CCPA requires businesses to treat opt-out requests fairly, and we take that seriously. If you exercise your right to opt out, Trimenza will not:
- Deny you goods or services, including any canvas shoes, running shoes, or sneakers;
- Charge you a different price, including through discounts, free shipping eligibility, or other benefits;
- Provide a different level or quality of service, including shipping speed, handling time, or return and refund processing;
- Suggest that you will receive a different price or quality of service for opting out.
In short, your footwear experience stays exactly the same: free shipping for all orders, 30 days returns from the delivery date, and 3 days refund processing after returned item inspection.
5. Response Time
We will confirm receipt of your opt-out request and process it no later than 15 business days from the date we receive it. If we need additional information to verify or locate your records, we will contact you at the email address you provided. Our customer support team is available Monday–Friday, 9:00 AM – 5:00 PM Central Time (CT) at [email protected] or +1 319 254 4935.
6. Related Policies and Helpful Links
- Privacy Policy — how we collect, use, and protect your information.
- Cookies Policy — the cookies and tracking tools we use and how to control them.
- Terms and Conditions — the rules that govern your use of trimenza.com.
- Shipping Policy — free shipping, handling, and delivery timelines.
- Refund and Returns Policy — 30 days returns and 3 days refund processing.
- Order Changes and Cancellations — the 12-hour change window.
- Payment Methods — Visa, Mastercard, American Express, Discover, PayPal, and Stripe secure checkout.
- Accessibility Statement — our commitment to an accessible shopping experience.
- FAQs, About Us, Contact Us, Community Standards, Review Policy, and Sustainability.
If you have questions about this page or need help submitting a request, email [email protected] with the subject line “CCPA Opt-Out Request.” Trimenza LLC is headquartered at 6701 Corporate Dr, Ste N, Johnston, IA 50131 US and operates online at trimenza.com. We do not operate a walk-in retail showroom at this address; for returns, please contact us first for an RMA return label and verified return warehouse instructions before mailing back any footwear.
