Terms and Conditions

Effective Date: January 1, 2025
Last Updated: January 1, 2025

Welcome to trimenza.com, the official online store of Trimenza LLC. These Terms and Conditions (“Terms,” “Terms of Service,” or “ToS”) constitute a legally binding agreement between you (“you,” “your,” or “customer”) and Trimenza LLC (“Trimenza,” “we,” “us,” or “our”) governing your access to and use of the website located at https://trimenza.com and the purchase of any products offered through it, including canvas shoes, running shoes, and sneakers.

By accessing, browsing, or purchasing from this website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use this website.

1. Overview and Acceptance of Terms

These Terms apply to all users of the site, including browsers, customers, and contributors of content. By placing an order, you confirm that you are at least 18 years of age (or the age of majority in your state of residence) and legally capable of entering into a binding contract. Trimenza LLC is headquartered and registered at 6701 Corporate Dr, Ste N, Johnston, IA 50131, US and operates exclusively online at trimenza.com. We do not operate a walk-in retail showroom at this address.

2. Online Store Terms

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the service, violate any laws in your jurisdiction. You agree not to transmit any worms, viruses, or code of a destructive nature.

Right to Refuse Service: We reserve the right to refuse service to anyone for any reason at any time.

Modifications to Service and Prices: All prices are listed in U.S. Dollars (USD) and are subject to change without notice. We reserve the right to modify or discontinue the service (or any part of it) at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.

3. Products and Services

We offer physical footwear, including canvas shoes, running shoes, and sneakers. We have made every effort to display product colors, materials, and images as accurately as possible. However, we cannot guarantee that your computer monitor or mobile display will render colors accurately.

We reserve the right to limit the quantities of any products we offer to any person, geographic region, or jurisdiction. All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion. We do not warrant that the quality of any products will meet your expectations.

4. Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store, including a valid shipping address and email address. You agree to promptly update your account and other information so we can complete your transactions and contact you as needed.

Order Cancellation and Changes: You may request to cancel or change an order within 12 hours of placing it, or before it enters our 2–3 business day handling and packing queue, by emailing [email protected]. See our Order Changes and Cancellations page for details.

Fraud Protection: If our payment processor flags an order as potentially fraudulent, we reserve the right to unilaterally cancel the order and issue a refund without prior notice.

5. Shipping, Returns, and Refunds

We offer free shipping on all orders within the United States. Handling time is 2–3 business days (Monday–Friday, excluding U.S. federal holidays), and delivery time is 6–9 business days, for a total estimated arrival of 8–12 business days from order placement. We accept 30-day returns from the delivery date and process refunds within 3 days after inspecting returned items. For full details, please review our Shipping Policy and Refund and Returns Policy. To request an RMA return label and verified return warehouse instructions, email [email protected] before mailing back any footwear.

6. Intellectual Property and DMCA

All content on this website—including logos, product photography, text, graphics, and the Feather-Trim Pace Matrix—is the property of Trimenza LLC and protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use our content without written permission.

DMCA Policy: If you believe content on our site infringes your copyright, please send a takedown notice to [email protected] with the subject line “DMCA Takedown Notice” and include the details required under the Digital Millennium Copyright Act. This process supports our compliance with the DMCA safe harbor provisions.

7. Limitation of Liability and Disclaimers

ALL PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY REPRESENTATION, WARRANTY, OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, TRIMENZA LLC DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL TRIMENZA LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, ARISING FROM YOUR USE OF OUR PRODUCTS OR SERVICES.

8. Indemnification

You agree to indemnify, defend, and hold harmless Trimenza LLC and its officers, employees, and partners from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

9. Dispute Resolution and Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Iowa, United States, without regard to conflict of law principles. Any dispute arising from these Terms or your use of the site shall be resolved in the state or federal courts located in Iowa, and you consent to the personal jurisdiction of such courts.

10. Third-Party Links

Our site may contain links to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these sites and do not warrant or assume any liability for them.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes take effect upon posting to this page. Your continued use of the site after any changes constitutes acceptance of those changes.

12. Contact Information

Questions about these Terms and Conditions should be sent to [email protected].

Legal Entity: Trimenza LLC
Registered Address: 6701 Corporate Dr, Ste N, Johnston, IA 50131, US
Phone: +1 319 254 4935
Email: [email protected]
Support Hours: Monday–Friday, 9:00 AM – 5:00 PM Central Time (CT)